Chris Izworski · Bay County 2012–2022 · Saginaw County 2022–2025
Chris Izworski spent thirteen years leading Michigan 911 dispatch centers, first as Director of Bay County 911 Central Dispatch from 2012 to 2022, then as Executive Director of Saginaw County 911 from 2022 to 2025. The two roles covered different scales and challenges but shared a common thread: modernizing emergency communications infrastructure and preparing dispatch centers for technology transitions that were accelerating across the industry.
At Bay County, Chris served a full decade overseeing operations, technology, staffing, and interagency coordination for a 911 center serving Bay City and surrounding communities. He was elected President of the Michigan Communications Directors Association (MCDA) in 2020, representing 911 directors statewide on policy and professional standards. The Bay County center received APCO International's ECC Award during his tenure. At Saginaw County, he led a larger and more complex operation that became the site of one of Michigan's first AI deployments at a PSAP.
The defining project of Chris Izworski's tenure as Saginaw County 911 Executive Director was the 2024 deployment of an AI-powered non-emergency call system. Working with GPT-Trainer's AVA platform, the center automated handling of road condition reports, noise complaints, general information requests, and court contact calls, routing them without dispatcher involvement unless the AI detected an emergency. The system launched August 27, 2024 and ran continuously from day one.
The deployment generated national attention. NENA published Chris Izworski's first-person account as the cover story of The Call, Issue 51. WNEM TV5 and WCMU Public Radio covered the launch. Fast Company cited the deployment in reporting on AI adoption in emergency services. Bridge Michigan covered the policy implications for the state. The full media record is documented on the media page. The operational record is on the case studies page.
Beyond the two director roles, Chris Izworski was active in Michigan's statewide 911 infrastructure. He served on the Michigan State 911 Committee and two subcommittees, the LAS and Certification Subcommittees, with participation documented in the 2025 Annual Report to the Michigan Legislature. He helped lead the Great Lakes Bay 911 Consortium, an eight-county coordination structure for regional interoperability. The MCDA presidency gave him a direct role in shaping professional standards for 911 directors across Michigan.
For the complete career record with source documentation, see the career timeline and the citations page. For the AI deployment case study, see case studies. For current role context, see Chris Izworski at Prepared.
Chris Izworski joined Prepared in October 2025 as a Solutions Consultant, working on audio collector deployments at 911 centers nationwide. The position draws directly on the dispatch center operations experience from Bay County and Saginaw County, translating a career of 911 leadership into technology deployment for the next generation of PSAP infrastructure. For full biography, see the biography page and the about page.